Men White CENTENNIAL 85 LO Shoes
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FAQs
Returns & Refunds
What is your refund policy? Is it valid for 7 days?
Yes, we offer a 7-day refund policy. You can request a refund within 7 days of receiving your order, and it will be processed without any hesitation or questioning. If you have any concerns or need assistance with the refund process, please feel free to contact our customer service team. We’re here to ensure your satisfaction.
How can I receive my refund?
To request a refund, please follow these steps:
- Initiate the Request: Contact our customer service team to inform us of your refund request. You can do this via email Support@lyka.live or through our website's support portal.
- Processing Time: Once we receive your refund request, we will process it within 24 hours.
- Refund Method: The refund will be issued through the same payment method you originally used for the purchase.
If you need further assistance or have any questions during the process, please don’t hesitate to reach out to us. We’re here to help!
How can I track my order?
You can track your order by logging into your account and navigating to the 'Order History' section. There, you'll find a tracking number and a link to the courier's website for real-time updates.
What are the shipping options available?
We offer several shipping options to accommodate your needs:
- Blue Dart Courier: Reliable and well-known for efficient delivery across India.
- Delhivery Courier: A popular choice for fast and secure shipping.
- DTDC Courier: Offers extensive coverage and dependable service.
Shipping Costs: We provide free shipping within India for all orders.
Dispatch Time: Orders are dispatched on the same day to ensure prompt delivery.
If you have any specific preferences or need further assistance, please let us know!
Can I change my shipping address after placing an order?
Yes, you can change your shipping address after placing an order. However, please note that address changes can only be made within 3 hours of placing your order. To request an address change, please contact our customer service team as soon as possible. If the request is made outside of this time frame, we may not be able to accommodate the change, so it's important to act quickly.
If you need further assistance or have any questions, feel free to reach out to us!
Do you offer international shipping?
Yes, we do offer international shipping. However, please note that this service is available only for prepaid orders. Unfortunately, we do not currently support cash on delivery (COD) for international shipments.
If you have any questions about placing an international order or need assistance with payment options, please feel free to reach out to our customer service team. We're here to help!